Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-falcon-heights-texas.primarycareaid.com (referred to as “Elderly Care Falcon Heights Texas,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details how we collect, handle, and safeguard information about our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Comprehensive Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://elderly-care-falcon-heights-texas.primarycareaid.com), applications, online services, and products offered by Elderly Care Falcon Heights Texas. Please note that it does not extend to third-party websites, applications, or services linked from our platform, which have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites associated with this Privacy Statement.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. The categories of information we gather include:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password.
  • Payment Information: Data necessary for processing payments, including cardholder name, credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history and financial records for billing and record-keeping purposes.
  • Purchase Information: Details about your purchases from our services, including product/service preferences, quantities, and purchase frequency.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to improve our app’s functionality and user experience.
  • Location Data: Information about your geographical location when you use our location-based services or give permission for data access.
  • Feedback: Responses to surveys, feedback forms, or product reviews that help us enhance our services.
  • Social Media Information: User data from social media platforms if you choose to log in through these accounts on our platform.
  • Product Information: Details about products you browse, view, or purchase, including preferences and customization options.

We collect this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing our services, adhering to their respective privacy policies.

Cookies

Elderly Care Falcon Heights Texas uses cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to navigate through pages.
  • Preference: Cookies remember your preferences and settings to provide personalized experiences.
  • Analytics: They enable us to analyze user behavior, track trends, and measure the effectiveness of our website and services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we securely delete or anonymize your data unless we are legally obligated to preserve it.

Children’s Privacy

Elderly Care Falcon Heights Texas does not intentionally collect personal data from children under the age of 18. If you believe we have collected information from a minor in error, please contact us, and we will take appropriate steps to delete that data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have questions regarding our privacy practices, wish to access or rectify your personal data, or seek clarification on any part of this policy, please contact us:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Elderly Care Falcon Heights Texas.